Shipping, Returns, and Privacy

Who we are

How Happy We Will Be is published by Purcell House and sold by Motivasean Coaching Team, San Diego, California.

Motivasean Coaching Team
8889 Rio San Diego Dr
San Diego, CA 92108
[email protected]
Telephone: (619) 485-4901

Questions about an order, a reservation, or your information can go to [email protected] or the telephone number above. We reply to emails and return messages within two business days.

What we sell

Two hardcover picture books, For His Son and For His Daughter, at $19.99 each. All prices are in U.S. dollars (USD). Books bought directly from this website are personally signed by the author at no additional charge.

Reservations

A reservation is not a purchase. We collect no payment, and you have no obligation to buy. You tell us your name, email, edition, and how many copies you’d like, and we contact you when the book is available to order. You can cancel your reservation at any time by emailing us.

Pre-orders and refunds

When a book is offered for pre-order, payment is collected at checkout. A pre-order is for a book that isn’t ready to ship yet, and we show you the estimated shipping time before you pay. Our estimate is that pre-orders ship within two weeks of your order. If we can’t ship within that time, we’ll tell you, and you can cancel for a full refund.

You may cancel a paid pre-order for a full refund at any time before your order ships.

If your book arrives damaged or incorrect, we’ll provide a replacement at no additional charge or a full refund.

Once a correct, undamaged book has been delivered, we generally do not accept returns simply because the customer changes their mind, subject to applicable law.

To request a cancellation, refund, or replacement, contact [email protected]. Approved refunds are returned to the original payment method.

Shipping and pickup

Free local pickup is available by arrangement at our Mission Valley office in San Diego.

Shipping within the United States is $8 for orders of one or two books. For orders of three or more books, please contact us for a shipping quote before purchasing. We do not ship outside the United States at this time.

We’ll email you when your order ships or is ready for pickup.

Sales tax

Sales tax, where applicable, is calculated and displayed at checkout before payment.

Payments

Payments are processed securely by Stripe, and this website uses HTTPS. We do not see or store your complete payment card number.

Billing questions and disputes

If a charge looks wrong, please email us first at [email protected]. We’ll reply within two business days. You can also contact your card issuer at any time.

What we collect

When you reserve a copy, the form collects your name, email address, edition, and quantity. Reservation information is stored in a Google spreadsheet accessible only to authorized personnel and the service providers needed to operate the reservation system. We receive an email notification of each reservation.

When you pay, Stripe processes your payment information. We may receive your contact information, order details, shipping address when applicable, and transaction information required to fulfill your order.

We use this information to handle your reservation or order and to contact you about it.

Who else sees it

Google stores the reservation spreadsheet and handles our email notices. Stripe processes payments. Cloudflare hosts this website and processes technical information, such as IP addresses, needed to operate and protect it. We do not sell personal information.

How long we keep it

We keep information as long as reasonably necessary for reservations, fulfillment, accounting, security, and applicable legal obligations.

Tracking

This website does not use advertising trackers, and we do not follow you across other websites.

Your choices and children

You may contact us to request access to, correction of, or deletion of your information, subject to the retention requirements above. This website is intended for adult parents and gift buyers, and we do not knowingly collect personal information from children.

California Consumer Notice

The provider of this online store is Motivasean Coaching Team, 8889 Rio San Diego Dr, San Diego, CA 92108. Telephone: (619) 485-4901. Email: [email protected].

Our charges are the book price, shipping, and sales tax described on this page and shown at checkout before you pay.

To resolve a complaint about our service or to get more information about using this website, contact us at the telephone number or email above. You may also contact the Consumer Information Center of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.

Changes

We may update this page. The current version, with its effective date, is always posted here.

Governing law

California law applies, except where mandatory legal protections require otherwise.